Join our upcoming discussions!
Mindset Insider Includes:
Unlimited questions with industry experts
Periodic group mentorship webinars
Introductions to further enhance your career
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Steve Pinetti
Co-Founder, Kimpton Hotels & Restaurants
June 1st: Time management with a purpose
• If it is not on your calendar you won't DO IT!
• Recognizing that you need help
• Understand your turbo time which becomes your biorhythm on what becomes your most important work
June 15th: Starting and effectively running your own business
• Goals and exercises for the moving parts, timeline and cost
• Leverage a skill set or look at emerging and future markets and intersect accordingly
• Money in the bank, self confidence and back up!
Month of July
Peter Gamez
Principal, Hunter Hospitality Consultants
July 6th: Sales Leadership
• How to stand out and make an emotional connection
• How to redefine prospecting into a new ERA
• Best ways to WOW your clients
July 20th: How empathetic leadership is effective in your workforce
• Looking at the Q’s of the modern workplace
• How to share with managers and show that you are productive
• Learn to throw away business plans and start over with a fresh new look at things
Month of August
Bashar Wali
Founder, This Assembly
August 3rd: Emotional intelligence
• Why does it matter in hospitality?
• Do you train for it or is it innate?
• Can you teach old dogs new tricks?
August 17th: Service vs Hospitality
• Are we in the service or hospitality industry?
• How do you deliver on the promise of hospitality?
• How do you create community for your teammates and guests alike?
Month of September
Rob Dellibovi
Hospitality Strategic Advisor
Travel Agency Owner
September 7th: Networking 101 - Build your personal & professional rolodex
• "Never Read on Planes" - Everyone is a potential client
• "Staying in Touch for the Long Term" - grow your career as your clients do
• Casting a wide net
September 21st: Hospitality Sales - Tricks of the trade
• How to create visibility for yourself and your hotel
• How to close the deal when you're being told no
• How to succeed segment by segment
Month of October
Brenda McGregor
Vice President of Human Resources, Chesapeake Hospitality
October 5th: How do you deliver a culture that creates buzz in your community?
• Are you known as the employer of choice in your community?
• Do people want to come work with you?
• What can you do to create a wow factor for your associates?
October 19th: Does HR and operations work collaboratively to elevate your culture?
• Do you have synergy with your operations team?
• Are you playing by the same playbook?
• How can you create collaboration to elevate the experience for associates and clients/guests?
Month of November
Kevin Iwamoto, GLP, GTP
Chief Strategy Officer, Bizly Inc.
November 9th: Providing leadership in times of crisis & adversity
• What are some other leadership characteristics and expectations we demand from our leaders?
• What is a "leadership moment" and why is it important to confront it head on?
November 23rd: Thought leadership on a macro level
• Why is unconscious bias, diversity and inclusion important for leaders to understand and embrace?
• What are some other leadership characteristics and expectations we demand from our leaders?
Month of December
Kerry Flowers
Founder, Genre Hotels
Marketing Guru
December 7th: Product vs Brand Marketing
• What are your products features and benefits?
• Does the best product always win?
• What is your story you want to tell about the brand?
December 21st: Successful ways to stand ahead of the competition
• Look after your existing clients
• Be the best employer or employee
• Update your image
